Your encoder calls our origin in Chile or North America over SRT, and every channel provides an srt:// URL for the cable operator's headend, your IRD or your monitoring. We have operated streaming servers since 2011.
SRT ingest and output included in every paid video plan.
Every channel provides an srt:// URL next to the web player. The cable operator's headend, IRD or receiver connects as caller and receives your feed from the same origin that serves your website.
TV channels and visual radio stations that run their contribution and delivery on our servers.
Radio Hoy From our origin in Chile, a single channel with Transcoder ABR feeds the website and delivers the Hoy TV signal to cable operators over SRT.
Telecanal The channel runs three feeds on our North America origin, with SRT ingest, Recording Cloud and restream. Its own team manages them from the panel.
Turn on SRT ingest mode on your channel and the panel gives you the ingest URL. Its Stream ID carries your channel token, which authenticates every publish.
If a packet is lost on the way, the origin asks for it again and it arrives in time. Built for 4G, 5G, dedicated links and shared networks.
Selective retransmission (ARQ) within the link latency window.
4G and 5G backpacks, stadiums, city-to-city links and dedicated fiber.
If the engine or a session freezes, the system restarts it on its own and your encoder reconnects.
Every service is checked from outside every 60 seconds and its history is public. These figures come from our status page, not from a promise.
All services operational
Open the status pagePublic history since October 2025. External probes with 3 confirmations before an outage is declared. Figures refresh when this page loads. The SLA is governed by section XV of the Terms.
Encoders tested on SRT ingest and the usual receivers for the output.
Copy the ingest URL from your panel. Each encoder has its own guide inside Streaming Data.
SRT and RTMP carry your feed to the origin. HLS delivers it to your audience. SRT also sends it out to professional equipment.
Contribution and delivery
The encoder standard
For your audience
RTMP stays available on the same channel for encoders that do not speak SRT.
Where the feed has to arrive complete, to your audience and to other operators.
Deliver your channel over SRT to the operator's headend or IRD, from the same ingest that feeds your website.
TV channel streaming
Live reports over 4G and 5G from LiveU Solo, Larix or your encoder.
A complete feed even when the venue network is shared.
Streaming for production companies
Open the output in VLC or FFmpeg and check exactly what the operator receives.
Free video plan, no card and no end date.
Copy the ingest URL: its Stream ID already carries your channel token.
In OBS: Settings → Stream, Custom service. Check the ingest diagnostics in the panel.
Can't find your answer? Talk to an expert
Yes. SRT ingest and output are included in every paid video plan at no extra cost. Your plan's monthly transfer applies. The free plan includes SRT ingest, but not the output.
Share your channel's srt:// URL, found in the Share Streaming tab. The operator's headend or IRD connects to it as caller; if you enable SecureToken, the URL carries the token. This is how Radio Hoy delivers its Hoy TV signal to cable operators from our origin in Chile.
Your encoder connects as caller and our origin listens as listener. For the output, the receiver also calls the playback URL. Copy the full URL: the Stream ID carries your channel token.
Publishing is authenticated with your channel token inside the Stream ID, so leave the passphrase field in your encoder empty. The SRT output is protected with SecureToken, a token with a configurable duration.
SRT stabilizes the leg between your encoder and the origin: it retransmits lost packets without cutting the feed. What your audience sees depends on the output: standard HLS about 30 s (the player stability margin), LL-HLS ~3 s and WebRTC up to 0.3 s.
SRT resends lost packets within the link window. If the connection drops, your encoder reconnects and the channel picks the feed back up. The panel's ingest diagnostics show protocol, codecs, keyframe, fps and bitrate every 10 seconds.
Yes. You choose the ingest mode in the panel and keep RTMP for encoders that do not support SRT.
SRT output is for headends, IRDs, VLC and FFmpeg. On the web, your audience watches HLS in the player, or WebRTC as an add-on.
Our team is available 24/7 to help you with any question about your streaming project.
RTMP/SRT ingest, HLS output, branded player, up to 10 restream destinations, Recording Cloud, Live Editor Pro and a VOD library. Everything is configured from the panel, within your plan transfer and storage.
Live Station: USD 10/month per channel. ABR transcoder: USD 20/month. WebRTC: USD 20/month. Global CDN: USD 20/month. They are enabled per channel; on Enterprise+ they are defined in the proposal.
Projects with DRM, SSO, EPG or your own apps: we assess them with an expert. SecureToken, geo-blocking and player domain restriction come with the panel, and the player embeds in the platform where your users sign in.
Started+ begins at USD 25/month with 1 TB of transfer and 5 GB of storage; Pro+ and Max+ go up to 3 and 6 TB. No automatic overage charges: we notify you at 80% and 100% of your transfer and you can add capacity instantly from the panel, prorated. For 24/7 feeds, size with headroom or move to Enterprise+, with transfer from 100 TB/month defined in the contract. Transfer policy (Terms, section X)
Start with our free plan, no card required, to validate your encoder and your connection over SRT, or talk to an expert about delivering to cable operators.
